Guest reviews
In their words, by service.
How guests would describe a visit, filed by service so you can read about the appointment you're thinking of booking.
Sample reviews
Sample reviews written for this demo website to show the layout. They are not from real guests. A live Studio Mer site would show verified reviews pulled from Google.
Showing all 12 sample reviews.
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"I came in with a photo of a bob and a lot of nerves. Élodie spent twenty minutes asking how I actually do my hair, then cut it dry. It's week five and it still falls into place on its own."
Hannah L. · September 2026
Restyle & transformation cut with Élodie Marchand (Master Stylist)
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"Tomás did my wedding updo after a trial a month earlier. It lasted through dinner, dancing and a windy beach photo, then came out with about six pins at midnight, just like he said it would."
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"Noor walked me to the window to check the shade in daylight before calling it done. Seven weeks later, still no brass. The patch test two days before took five minutes."
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"Felix is careful in the best way, and Noor stopped by twice to check his foils. My partial balayage grew out so softly that I pushed my next appointment back a full month."
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"Booked a New Talent Tuesday to save money and forgot that was the reason by the end. Sadie asked more questions than any stylist I've had, and Élodie checked the cut before the final dry."
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"They did a strand test at my consultation before the smoothing treatment. Three months later my hair dries in half the time and I still have my waves."
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"The consultation was free and Tomás gave me the full cost in writing, hair included, before I committed. The wefts blend so well that friends don't know they're there."
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"My box-dye bands took two visits to fix, which Noor told me at the free consultation before we started. Not cheap, but the quote was exactly what I paid. I only wish I'd come in sooner."
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"First person in years to cut my curls dry and in their natural pattern. No shrinkage surprise when it dried, and she showed me a 90-second routine I actually use."
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"She told me my goal would take two visits and she was right. My hair still feels like hair. The bond treatment is included, which I didn't expect."
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"Great blowout that survived a rainy Thursday. The salon was running about ten minutes behind, but the desk told me as soon as I walked in and offered tea."
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"I booked the masque and scalp ritual as a treat and fell asleep. My hair felt soft for a week, and there was no pressure to buy anything at checkout."
When something isn't right
Tell us. We'll fix it.
Not happy with your cut or colour? Tell us within 7 days and your stylist will adjust it at no charge. Call the desk or reply to your booking email, and we'll find a time that suits you. We'd much rather fix something small than have you live with it until your next visit.
On a live site
- Reviews come from Google and show the reviewer's own words
- Every guest gets one short thank-you text with a review link
- Replies come from the stylist or the salon owner, by name
Read enough? Try the chair yourself.
Pick a service, pick a stylist at the level that suits your budget, then a real opening. You'll see the price before you confirm.