00
FORMAT30-minute, in-person
FEE$0 · no card on file
BOOKING1–3 weeks out
Pacific Heights, San Francisco · or telehealth pre-screen

The free
thirty-minute
consultation.

Every patient — new and returning — starts here. No fee, no card on file, no upsell pressure. We map your concerns to specific protocols, share the chart with you by email within four hours, and let you decide on your timeline.

01
FROMBooking
TOTwo-week reassessment
AVG WINDOW6–8 weeks total
  1. WK 0 · day-of

    Thirty-minute consult

    Free, no card on file. We map your concerns to protocols on the same chart you'll get a copy of. About a third of patients leave without booking — by design.

  2. WK 0 · within 4 hrs

    Protocol summary, by email

    Includes lead modality, optional adjuncts, session count, expected downtime, contraindications, and a transparent price quote. PDF you can read on your own time.

  3. WK 0–4

    Pre-treatment regimen (if any)

    Many protocols require an 8-week topical retinoid regimen for skin envelope quality before injection. Take-home prescriptions arrive within 24 hrs of your consult.

  4. DAY-OF treatment

    MD-placed treatment

    Conservative dosing in a single session. Photo documentation. Aftercare hand-off, including who to call after-hours.

  5. WK 2 follow-up

    Reassess + refine

    Standing two-week reassessment for filler, neuromodulator, and energy treatments. Refine if needed; charge is included.

02
INTAKEOptional · 60 sec
DELIVERSProtocol shortlist by email

Five
questions.

Optional, but useful. The pre-consult match takes sixty seconds and gives the provider a head start on your protocol shortlist. They’ll bring it to your visit.

CHART INTAKE5 FIELDS · NEW PATIENT
HIPAA · NEVER SHARED
01
FIELD01 of 05
INDICATIONPRIMARY CONCERN

What would you like to address?

02
FIELD02 of 05
INDICATIONDOWNTIME TOLERANCE

How long can you be off?

03
FIELD03 of 05
INDICATIONBUDGET

Per treatment cycle?

04
FIELD04 of 05
INDICATIONEXPERIENCE

What have you done before?

05
FIELD05 of 05
INDICATIONTIMING

When are you looking to start?

03
DOCPractice policy v3.1
LAST REVMar 2026

The
policy.

  • CONSULTATION FEE$0 · 30 min · no card on file
  • DEPOSIT$200 to book a treatment after consult · applied to invoice
  • CANCELLATIONFree up to 24 hrs · 50% inside 24 hrs · 100% no-show
  • WHAT TO BRINGSkincare you currently use · meds list · sunscreen for after
  • INSURANCEWe don't bill insurance. We provide superbills for HSA/FSA reimbursement.
  • AGE21+ for injectables · 18+ for energy treatments with parental consent · 25+ recommended for filler
04
INDICATIONPre-consult
Q · 01

Why a consultation before booking?

Because the right protocol depends on the answer — not the price list. Patients who book without a consultation tend to over-treat. We'd rather take 30 minutes than place 1.5 mL we both regret.

Q · 02

Can I do same-day treatment?

Sometimes — for returning patients on established protocols. New patients always consult first; we don't waver on this.

Q · 03

What if I bring photos / examples?

Welcome. Reference images help. We'll talk through what's actually realistic with your bone structure, fat pad anatomy, and history. Often the answer is something different than what's in the picture.

Q · 04

What if you tell me 'no'?

We do, regularly. About 8% of consults end with 'this isn't the right time' or 'we're not the right practice.' We provide a referral when we can.

05
FORMAT30-min · in-person or telehealth
FEE$0

Pick a time.
We’ll be ready.

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