FAQ + safety
The questions that matter, answered like it's your face
Safety questions get the longest answers here — that's deliberate. If you ask these same questions at any clinic and get vague answers, keep your money and go somewhere that treats the question as a good sign.
Who actually performs the injections?
One of three people, always: Dr. Amara Sethi (physician), Priya Raman (RN), or Jonas Feld (NP). Nurse injectors work under Dr. Sethi's medical directives with the physician available in the building, and advanced or corrective filler is physician-only. You'll know who's treating you when you book, and you can request a specific provider.
Are the products you use approved in Canada?
Yes. Every neuromodulator and filler we inject is authorized by Health Canada, purchased through licensed Canadian distributors, and logged by lot number in your chart. If you ever want to see the box, ask — our injectors consider that a good sign, not an insult.
What are the real risks of dermal filler?
Common and temporary: bruising, swelling, tenderness, small lumps that settle. Rare and serious: vascular occlusion — filler entering or compressing a blood vessel — which can damage skin and, extraordinarily rarely, vision. We take it seriously: our injectors train and drill on occlusion protocol, we stock hyaluronidase (the dissolver) on site, and Dr. Sethi is on call for complications. Any clinic offering filler should be able to give you this same answer.
Can filler be dissolved if I don't like it?
Hyaluronic-acid fillers — the only kind we place — can be dissolved with hyaluronidase, usually over one or two visits. Dissolving is itself a medical procedure with its own consent process, and it's also the reason we won't inject permanent or non-reversible fillers.
What's the difference between Botox-type treatments and filler?
Neuromodulators (Botox is one brand) relax the muscles that fold skin — they treat lines made by movement and last 3–4 months. Fillers add volume and structure where it's been lost — cheeks, folds, lips — and last 9–18 months. Different tools for different problems; plenty of good plans use neither.
Can I be treated while pregnant or breastfeeding?
No. We defer all injectables, laser treatments, and body contouring during pregnancy and breastfeeding — not because harm is proven, but because safety isn't established and elective treatments don't justify the uncertainty. Skin-health visits can often be adapted with pregnancy-safe products, and we're happy to plan ahead for afterwards.
What happens if I don't like my result?
First, the two-week review that's already booked: neuromodulators peak and filler settles by then, and many day-three worries resolve on their own. If the result genuinely misses the written plan, we adjust — a conservative top-up, or dissolving for HA filler. What we won't do is stack more product on a result you dislike just to end the conversation.
How much will my treatment cost?
Ranges are published on every treatment page — neuromodulators $10–13 per unit, filler $750–900 per syringe, laser sessions $95–1,250 depending on the treatment. Your exact quote depends on dose and plan, so it's confirmed in writing at consultation. The $75 consultation fee is credited to your first treatment.
Is there an age minimum?
Yes — 19 for any injectable or device treatment, in line with BC's age of majority, no exceptions and government ID checked. We also decline treatments we believe aren't in a patient's interest at any age; expect a conversation, not a menu.
I have an event coming up — how should I time treatment?
Neuromodulators: book 3–4 weeks out so the result is settled and reviewable. Filler: at least 2 weeks, ideally 4, to be safely past bruising and swelling. Peels and resurfacing: leave the full downtime window plus a buffer week. Booking treatment days before a wedding is how bad stories start — we'll help you count backwards from the date.
Do lasers work on darker skin tones?
Many do, with the right device, settings, and an experienced operator — our laser lead maintains specific protocols for Fitzpatrick IV–VI skin, and we test-patch first as standard. Some treatments (like IPL) are genuinely unsuitable for deeper skin tones and we'll say so plainly rather than risk burns or pigment change. The assessment is where this gets decided honestly.
Why do I need a consultation before booking treatment?
Because candidacy is medical, not cosmetic. The consultation screens your history and medications for contraindications, examines the anatomy you actually have, and sometimes concludes that the treatment you came in for isn't the right one — or that no treatment is. That conversation is the product; the $75 fee is credited to treatment if you proceed.
Treatment-specific questions — expectations, downtime, contraindications — are answered on each treatment page. And anything about your particular history belongs in a consultation, where the answer can actually be responsible.
Still holding a question?
Bring it to a consultation — or to the open house, where 'ask us anything' means exactly that. Unanswered questions are how bad decisions get made, and we'd rather spend the time.