Contact
Reach Aurelia Aesthetic
Patient appointments, consultations, billing, employment, press, partnerships. Phone Tue-Sat 9am-7pm. Most patient inquiries answered within 4 business hours.
Channels
How to reach us
Patient appointments + new patients
info@aureliaaesthetic.com or 1 (415) 555-0648 · Tue-Sat 9am-7pm. Specific scheduling, consultation booking, treatment questions, follow-up. Most calls connected to a person within 60 seconds.
Established patients
Direct provider phone access for active patients (number provided at first treatment). Specific 24-hour provider availability for active treatment patients.
Billing + financing
billing@aureliaaesthetic.com · For specific billing questions, financing application help, payment arrangements. Specific patient-care coordinator handles initial billing inquiries.
Employment + careers
careers@aureliaaesthetic.com · For specific positions or general inquiries. Specific recruiting team for licensed roles + administrative roles.
Events + RSVPs
events@aureliaaesthetic.com · For event RSVPs, specific accommodations, member event coordination. Specific events coordinator.
Press + media
press@aureliaaesthetic.com · Specific media inquiries answered within 24 business hours. Specific press kit + provider bios available.
Visiting Aurelia
Practice details
Address
Aurelia Aesthetic · 240 Pacific Avenue · San Francisco, CA 94111 (Jackson Square / Embarcadero)
Office hours
Tue-Sat 9am-7pm. Sun + Mon closed. Specific provider hours within day vary; specific provider availability during scheduling.
Parking + transit
Limited street parking. Embarcadero Center parking 2 blocks (paid). Specific BART (Embarcadero) + Muni (Sansome + Pacific) walking distance. Many patients use rideshare.
Wheelchair accessibility
ADA-compliant building. Wheelchair-accessible entrance + treatment rooms + restrooms. Specific accommodations email accessibility@aureliaaesthetic.com.
Visitor policy
Patient accompanied visitors welcome (partner, friend, family). Specific to consultations + first treatments. Some treatments are private; specific accommodations for visitors.
Comfort + amenities
Specific patient amenities: comfortable waiting area, refreshments, complimentary snacks, free WiFi. Specific aesthetic medicine office environment.
Or send a message
We respond within 4 business hours
Routes to right team based on subject. Patient appointment requests should use phone or specific consultation form for fastest response.
Compliance + legal
The required information
- All patient information protected under HIPAA. Specific patient data not shared without specific written authorization. Specific patient rights: access, correction, restriction. Detailed HIPAA notice provided at first appointment + available at aureliaaesthetic.com/hipaa.