Member Experience Lead
Downtown · Full-time · on-site
$21–$25/hr + benefits
Own the front of house at the flagship: tours, joins, day passes, and the standard that the first five minutes of every visit feel easy.
What you'll do
- Run tours and the join process for walk-ins and booked trials
- Lead a team of four front-desk staff across opening and closing shifts
- Handle membership changes, freezes, and cancellations without the runaround
- Keep the entry, shop, and towel desk stocked and sharp
What you'll need
- 2+ years front-of-house or retail lead experience
- Comfortable owning a sales number without pressure tactics
- Weekend availability, one of the two days
Apply with a short note to careers@ironatlasfitness.example — subject line: the role. No cover-letter theater.