Contact
Member services + corporate
Member services 24/7 via app. Phone Mon-Sun 6am-10pm Pacific. In-club support during club hours. Most issues resolved within 2 business hours.
By topic
How to reach us
Member services + billing
members@ironatlasfitness.com or 1 (888) 555-2876 · Mon-Sun 6am-10pm PT · Membership questions, billing, freezes, cancellations, tier changes. 24/7 chat in app.
Personal training
trainers@ironatlasfitness.com · PT package questions, trainer matching, schedule changes, refunds. Senior trainer responds within 24 hours.
Group fitness instructor program
instructors@ironatlasfitness.com · Becoming an instructor, audition scheduling, format applications. Talent team responds within 5 business days.
Careers + employment
careers@ironatlasfitness.com · Job applications, recruiting questions. Talent team responds within 5 business days.
Press + media
media@ironatlasfitness.com · Media inquiries, interview requests, press tour scheduling. PR team responds within 24 hours.
Accessibility + accommodations
accessibility@ironatlasfitness.com · Specific accessibility needs, accommodations requests, ADA questions. Accommodations team coordinates 7+ days in advance.
Visit corporate HQ
Iron Atlas Phoenix headquarters
Address
Iron Atlas Fitness Inc · 4825 N Central Ave, Suite 800 · Phoenix, AZ 85012
Office hours
Mon-Fri 8am-6pm Mountain · Closed Sat/Sun. By-appointment visits welcome.
Parking + transit
Free underground parking for visitors. Phoenix Light Rail Central Ave/Camelback station 0.3 miles. Phoenix Sky Harbor 8 miles.
Wheelchair accessibility
Full ADA compliance. Elevator access. Accessible restrooms. Accessible parking. Email accessibility@ironatlasfitness.com to coordinate visit.
Tour the flagship Phoenix club
HQ is co-located with our 70k sq ft flagship Phoenix club. Visitors welcome to tour the club + use a complimentary day pass during their visit.
Or send a message
We respond within 4 business hours
Routes to the right team based on your subject. Most member-services issues resolved on first contact.
Compliance + legal
The required information
- We don’t sell member data. Data shared only with sub-processors required for service delivery (payment, app analytics, email). GDPR + CCPA compliant. Right-to-be-forgotten honored within 30 days. Full policy at /privacy.