Telehealth visits
Video visits with your own clinicians for follow-ups, medicine checks, rashes and questions that don't need an exam table.
- 15 to 20 minutes
- From home, anywhere in Wisconsin
Plenty of visits don't need a drive. Video visits run every weekday, with evening slots on Tuesday and Thursday, and you see the same clinicians you see in person. Your first visit as a new patient is in person, so we can meet you and do an exam.
Book this visit for
- Follow-ups for blood pressure, diabetes or thyroid
- Medicine refills and check-ins
- Mental health follow-ups
- Rashes and skin questions (upload a photo first)
- Going over lab or imaging results
- Urinary symptoms in adult women without warning signs
When to go somewhere else
- Chest pain or trouble breathing: call 911
- Injuries that need to be examined or X-rayed
- Ear pain in young children (we need to look in the ear)
- Physicals and first visits for new patients
What happens at the visit
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Book a video slot
Online or by phone. Choose Video visit as the location.
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Get your link
A link arrives by text and email. No app to download: it opens in your phone or computer browser.
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Join a few minutes early
Check your camera and sound, find a private spot, and have your medicines nearby.
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Prescriptions sent
Any prescriptions go straight to your pharmacy, and your visit summary lands in the portal.
What to bring
- A phone, tablet or computer with a camera
- A quiet, private spot
- Your medicines and any home readings
- Your pharmacy's name and location
Insurance and cost
Most plans cover video visits like an office visit. Coverage rules change, so we check your plan when you book.
- Video visit
- from $75
Questions people ask
Do I need to be at home?
You can be anywhere private, as long as you're in Wisconsin during the visit. That's where our clinicians are licensed.
Can a new patient start with a video visit?
Your first visit is in person so we can meet and examine you. After that, video works well for many follow-ups.
Is it private?
We use a secure video service, and your clinician joins from a private room. Choose a private spot on your end too.
Other types of care
Ready to book telehealth visits?
Pick a clinic, a day and a time that suits you. New and current patients can book online, and we confirm every request by text or phone.