What homeowners say
We ask every customer for a review after the job is signed off, and we reply to every one, including the ones that point out what we could do better.
Rating summary
4.8
from 190 reviews (sample data)
- 5 star 84%
- 4 star 11%
- 3 star 3%
- 2 star 1%
- 1 star 1%
Recent reviews
8 reviews shown
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March 2026
“Our water heater let go at 1 a.m. A real person picked up, told us to shut the main valve and that a crew would be there by 2:30. They were there at 2:20. Every morning someone came back with the moisture meter and showed us the numbers.”
Jen M., Dartmouth
Water damage
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January 2026
“Small stovetop fire, but the smoke got everywhere. They were straight with us about what could be cleaned and what had to go. The smell is completely gone, not covered up.”
Ahmed R., Clayton Park
Fire and smoke
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October 2025
“Floor drain backed up during the big rain. The crew was professional and careful. It took a day longer than first estimated because of a second wet wall, but they called to explain before going ahead.”
Colleen D., Lower Sackville
Sewage cleanup
Reply from Harbour & Hearth
Thanks, Colleen. You're right that the second wall added a day. We'd rather open it than leave moisture behind. Glad the basement is back in use.
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August 2025
“We found mould behind the basement bathroom vanity while getting ready to sell. They found the slow leak causing it, set up containment, and gave us a written report the buyer's inspector was happy with.”
Priya S., Bedford
Mould remediation
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September 2025
“Lost a section of shingles in the storm. They told us honestly we were sixth in line and would be tarped by mid-afternoon. They were. No drama, no upselling.”
Tom & Lise B., Eastern Passage
Storm damage
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June 2025
“The contents team packed our whole apartment after a fire in the unit below. Every box was labelled and photographed. Move-back day felt like someone had looked after our things the whole time.”
Marcus L., Halifax (South End)
Contents cleaning
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February 2026
“Frozen pipe burst in the garage wall. Good work and clear communication. The drying fans were loud for four days, which they warned us about. I would call them again.”
Denise W., Cole Harbour
Water damage
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November 2025
“They did not promise anything about our claim, which I appreciated. They gave our adjuster photos and readings the same day and explained the direction to pay form before we signed.”
Raj P., Timberlea
Insurance claim help
Reviews on this sample site are fictional and written for demonstration. A real site would pull them from Google with permission.
24/7 emergency line
Ready when you need us
Call the 24/7 line and a person will answer. If the damage has already stopped, the online intake takes about three minutes and we call you back.
