Service area and arrival times
Our crews are based in Dartmouth and work around the clock across Halifax Regional Municipality and nearby communities. Arrival times below are aims, not promises. When you call, we give you a window based on where the crews are right then.
Communities by zone
Urban core
Aim: 90 minutes or less
Our crews are based in Dartmouth, so this is where we can reach fastest, day or night.
- Halifax peninsula
- Dartmouth
- Clayton Park
- Fairview
- Spryfield
- Eastern Passage
- Cole Harbour
- Woodside
Suburbs
Aim: about 2 hours
Most calls here are reached within two hours. Snow and storm nights take longer, and we will say so.
- Bedford
- Lower Sackville
- Middle Sackville
- Timberlea
- Hammonds Plains
- Fall River
- Waverley
- Porters Lake
Outer communities
Aim: 2 to 4 hours
We serve these communities 24/7, with a longer drive. Ask about the arrival window when you call.
- Tantallon
- Hubbards
- Chester
- Elmsdale
- Enfield
- Musquodoboit Harbour
- Windsor
- Prospect
No community matched.
We may still be able to help, especially along the South Shore and toward Truro. Call the line and ask.
24/7 emergency line
Not on the list? Call and ask.
We cover more ground than any list can show. Call the 24/7 line with your address and we will tell you honestly whether we can get there, and how long it would take.