Reviews
What homeowners say, unfiltered.
We ask every customer for a review a few days after the install, when the house feels different. We publish the less happy ones too, with what we did about it.
4.8
186 reviews · sample data for this demo
- 5 star 162
- 4 star 15
- 3 star 5
- 2 star 2
- 1 star 2
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14 windows, Series V
“Theo measured every window himself and didn't try to upsell us once. The quote matched the invoice to the dollar. Our upstairs bedroom is finally comfortable in the morning.”
Karen M. · Brighton
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Fiberglass entry door with sidelites
“Old door was letting in daylight around the edges. New one went in on a Tuesday, locked by 2 p.m. The crew put runners down on the floors without being asked.”
Dev and Priya S. · Pittsford
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Bow window rebuild
“Our 1958 bow window was sagging and the seat was ice cold. They rebuilt it with insulation under the seat and new support. It looks like it belongs in the house.”
Margaret O. · Irondequoit
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8 ft patio door
“Great door and a clean install. Took a week longer than first promised because one panel arrived scratched, but they told us right away and didn't make us live with it.”
Jason T. · Webster
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9 windows, Series V
“Two other companies wanted me to sign that night for a "special." Lakelight gave me a written price good for 60 days and left. Easy decision.”
Alicia R. · Greece
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22 windows, Series W
“We have a 1920s colonial and were worried about losing the look. The wood-clad windows with real-looking grids are perfect. Our heating bill dropped some, and the house is quieter on the main road side.”
Tom and Ellen K. · Penfield
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6 windows, Series V
“Windows are good. The crew left caulk smudges on two exterior sills that I had to point out at the walkthrough.”
Bill H. · Henrietta
Our reply
Bill, thank you for flagging it at the walkthrough. Luis came back the next morning and cleaned both sills, and we added an exterior check to our crew list. Sam is your contact if anything else comes up. – Theo
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Laminated glass, street side
“I live on a busy street and asked about noise. Hannah walked me through laminated glass in the showroom. It isn't silent, but it's a real difference in the bedroom.”
Nadia F. · Rochester (South Wedge)
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Financing, 11 windows
“They explained the no-interest plan honestly, including what happens if you miss the payoff date. We went with the fixed payment loan instead. No surprises.”
Greg L. · Fairport
Reviews on this demo site are fictional samples written to show the layout.
Free, in writing, no pressure
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