What owners say, including the hard ones

Reviews

• Daycare

  “Juniper goes three days a week and comes home tired, not frantic. The report card is short and specific: who she played with, how she napped, one thing they noticed. I read it in the car before we even pull out.”

  Dana R. · Juniper, border collie mix · September 2026

• Boarding

  “We were gone ten nights. On day three they texted that Otis was leaving half his breakfast, asked if they could add warm water to his kibble, and he ate it all after that. Small thing, but it is exactly the kind of thing I want to hear about.”

  Marcus T. · Otis, chocolate lab · August 2026

• Cats

  “The cat wing is genuinely quiet. My two are 14 and usually hide for days. Jun sent a photo of Wren on the perch by night two.”

  Priya S. · Biscuit and Wren, two older cats · July 2026

• Daycare

  “Moose came home with a small scrape on his ear from play. They called within 20 minutes, sent photos and the incident report was in my email before pick-up. I would have liked the call before the photos, not after, but the way they handled it is why we are still regulars.”

  Ellen W. · Moose, yellow lab · June 2026

  Our reply

  Thank you, Ellen. You were right, and we changed the order: the call now comes first, every time. Moose is welcome back any day. (Maren)

• Boarding

  “Good care, but the 3-night minimum over the holidays did not work for our two-night trip, and the deposit is not refundable inside 14 days. To be fair, both rules were on the website and in the confirmation email.”

  Tom H. · Ranger, German shepherd · December 2025

  Our reply

  Thanks for the honest review, Tom. Holiday rooms are our tightest weeks, which is why the minimum exists. If a two-night spot opens up from a cancellation, we text the waitlist first. (Theo)

• Temperament day

  “Tilly was too stressed for group play and they told us straight, kindly, with what they saw. She boards with private play and sniff walks now and is much happier. I appreciated not being sold daycare she would hate.”

  Sofia L. · Tilly, rescue terrier · May 2026

• Webcams

  “The webcam went down one afternoon during a storm and there was a note on the page within minutes saying so. Weirdly, that made us trust it more.”

  Grant and Lee M. · Kona, Samoyed · April 2026

• Grooming

  “Booked an exit bath at the end of a week-long stay. Pepper came home clean, and the note said they found a small hot spot on her hip and did not bathe that area. Our vet confirmed it. Good catch.”

  Hannah K. · Pepper, terrier mix · March 2026

Reviews on this demo are fictional samples.