Order + pickup
Reserve a loaf. Pick up later.
Order online for same-day or future pickup. Especially useful for popular bread days (Saturday + Sunday) + special occasions. We hold orders until you arrive.
How ordering works
Three steps
- 1Step 1Pick what you wantBrowse the menu. Add breads, pastries, coffee. Specific quantities. Remember: pastries are baked daily; specific quantities limited per service.
- 2Step 2Pick pickup time + locationSame-day pickup: 1+ hour from order placement. Future pickup: up to 2 weeks ahead. Either Mission District or North Berkeley location. Pickup window selectable in 30-min increments.
- 3Step 3Pay + come pick upApple Pay / Google Pay / credit card. Confirmation email + SMS. Show up during your pickup window. Walk to the front counter — order ready in your name.
Why order ahead
When it really helps
Saturday + Sunday — high competition
Specialty breads + popular pastries sell out by midday weekends. Order-ahead = guaranteed reservation.
Special occasions
Hosting brunch? Picking up bread for dinner? Order 1-3 days ahead. Multi-loaf orders + larger quantities easier to coordinate.
Specialty + special breads
Limited-edition breads (walnut + raisin, einkorn + spelt blend, etc.) often sell out in 1 hour. Order day-of by 9am to reserve.
Skip the morning rush
Saturday + Sunday 8-11am: regular line is 15-30 minute wait. Order-ahead pickup: 2 minutes. Major time savings.
Specific quantities of popular items
Want 2 morning buns? Want 4 croissants? Want a specific bread you can’t risk being sold out? Order ahead.
Catering for events
Larger orders (10+ items) coordinated with bakery 24-48 hours ahead. Specific quantities; specific timing. Catering page details.
Place an order
Pickup details
Same-day orders
Place by 11am for same-day afternoon pickup. Some breads + pastries sell out before order placement; we’ll notify if specific items unavailable.
Future orders — 1-14 days ahead
Plan ahead. Specific bread days: Country every day; rye Tue/Thu/Sat; etc. Future-orders confirmed when placed; delivered on order day.
Pickup windows
30-min windows. Examples: 9-9:30am, 9:30-10am, 10-10:30am, etc. Pick the window that works for your schedule.
Order modifications
Can be made up to 6 hours before pickup. After 6 hours: may not be possible to add or change items (kitchen is baking by then).
Order cancellations
Cancellations 24+ hours before pickup: full refund. 12-24 hours: 50% refund. Less than 12 hours: no refund. Specific items already baked.
What if you're late?
Orders held 30 minutes past the end of your window. After 30 minutes: order considered abandoned + items returned to case (subject to availability for purchase).
Pickup at the cafe
When you arrive
Walk to the front counter
Tell the staff you’re here for an online order. Provide name + order number from confirmation email.
Quick verification
Staff verifies order. Items already pulled + bagged. Total transit time: 2 minutes typical.
Specific dietary or allergen needs
If you noted dietary needs in your order: specific items pulled appropriately. Verify with staff at pickup if you have severe allergies.
Adding items at pickup
Yes — common. Bread for dinner + decided to grab a coffee + pastry too? Add to order at counter. Pay separately or combine with original order.
Eat in or take out?
Many pickup customers eat in (cafe seating, ~25 seats). Some take their order to go. Either works; same speed.
Specific item issues at pickup
Item sold out before your order processed? Refund issued. Wrong item bagged? Replaced + extras. We resolve issues at pickup; rare but happens.
Order pickup questions
What customers ask
- Bread doesn’t travel well. Even 30 minutes in a delivery bag dramatically reduces quality. We’d rather not + tell you, than do it badly.