Frequently asked questions

No. You can book directly. Some insurance plans ask for a referral from your primary care doctor, and we check that when we verify your benefits.

It changes week to week. Video intakes are often available within one to two weeks, and in-person intakes within two to four. When you call or book online, we tell you the soonest time for both.

A psychiatrist (or psychiatric nurse practitioner) is a medical prescriber who diagnoses and can treat with medication. A therapist provides talk therapy. Many people see both, and we work with therapists all the time.

Your ID, insurance card, a list of current and past medicines with doses, and any past records you have. For a child, bring school reports or teacher notes too.

Sometimes, and sometimes not. It depends on what your clinician finds and what you decide together. We never promise a prescription before or during an evaluation.

When they are a safe and appropriate fit, yes, following federal and Virginia rules. That includes checking the state prescription monitoring program, regular follow-ups, and sometimes an in-person visit.

Please talk with us first. Some medicines need to be lowered slowly. We are glad to plan a careful change with you.

Refills are handled at your follow-up visits. Between visits, request them through the patient portal at least five business days before you run out.

We are in network with several large commercial plans and Medicare. We check your plan before your first visit and tell you what you will likely owe. If we are out of network, we give you a superbill.

First evaluations start at $375 for adults, and follow-ups start at $150. The full fee table is on our Insurance and fees page, and every self-pay patient gets a written Good Faith Estimate.

Yes, with one business day's notice required. We waive the first late cancellation each year.

Yes. Your records are protected by federal health-privacy law. We do not share anything with your employer or school without your written permission, except where the law requires it to keep someone safe.

Only if you tell us it is okay. On your intake you can choose whether we may leave messages and whether they can mention Linnet by name.

Call or text 988 (Suicide & Crisis Lifeline), call 911, or go to the nearest emergency room. We are not an emergency service and our messages are not watched after hours.