Patient reviews
What patients say, including the hard parts
We show the critical reviews too, and what we changed because of them. Every review here is a fictional sample written for this demo site.
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"Dr. Marsh was the first psychiatrist who asked what I had already tried and actually wrote it down. We changed one thing at a time. It took a few months, but I finally understand my own plan."
Karen W. Adult patient, medication management -
"Our son dreaded appointments. Dr. Osei talked to him like a person, not a problem. The school letter he wrote helped us get a 504 plan in place."
Marcus and Dana P. Parents of a 10-year-old patient -
"Evening video visits with Leila are the only reason I can keep up with care while working full time. She always asks about side effects before I bring them up."
Josh T. Video patient, Lynchburg -
"The ADHD evaluation was more thorough than I expected. Two visits, questionnaires for my partner too. I did not get the answer I assumed I would, but the one I got made more sense."
Priya S. Adult ADHD evaluation -
"Good care once I got in, but the wait for a first in-person evaluation was almost four weeks. Video would have been sooner; I wish I had been told that on the first call."
Alan R. Adult patient Our reply
Thank you, Alan. You are right, and we changed our intake script so callers now hear the soonest video time and the soonest in-person time on every call. Maya, care coordinator
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"Maya checked my insurance before my first visit and told me my real copay. After a previous practice surprised me with a bill, that mattered more than I can say."
Teresa M. Adult patient -
"Dr. Whitfield explained why I needed blood tests and what each number meant. I have bipolar disorder and I have never felt this informed about my own care."
Sam K. Adult patient, mood disorders -
"Portal messages are answered within the two days they promise, not sooner. Fine for refills, but I sometimes wished for a faster reply on small questions."
Erin B. Adult patient, video follow-ups
How we handle reviews
We never confirm that someone is a patient in a public reply, and we never discuss health details online. When a review raises a problem, we reply in general terms and invite the person to call our practice manager.
Are you a patient?
Your feedback helps us and helps other people decide. If you leave a public review, please keep private health details out of it. You can also send feedback privately through the patient portal.
Ready when you are.
Tell us a little about what is going on and choose an intake time, in person or by video. We check your insurance and confirm everything by phone before your first visit.