Touring this month?
Stay for lunch as our guest
Saanich · Greater Victoria · since 2009
A home for the next chapter, with care that knows them by name.
Assisted living and memory care, with prices on the page, care plans in plain words, and lunch on us when you visit.
- Care team on site 24 hours
- Secured memory care neighbourhood
- Nurse-written care plans
- Tours in person or by video
Four ways to live here
The right care, at every stage
Most families start with a question, not a care level. Tell us what is going on and we will help you work out which fits, even if the answer is somewhere else.
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Assisted living
Help with the hard parts of the day, so your parent can keep the parts they love.
from $5,200 a month
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Memory care neighbourhood
The Orchard: a secured, single-level neighbourhood built for people living with dementia.
from $7,600 a month
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Respite stays
A furnished suite and full care for a week or a month, while the family caregiver rests.
from $195 a day
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Independent living suites
Your own apartment, no cooking or chores, and help close by if you ever need it.
from $3,600 a month
Pricing, in the open
Know the monthly cost before you tour
Our ranges are public. Your written quote lists every line, and nothing is added to the bill without your okay.
Every monthly price includes
Three meals a day, housekeeping, laundry, activities, the bus, and staff on site all night.
Daily life
Days with a shape, and room to say no
Chair yoga, the garden club, choir, the library bus. Or a good chair by the window. We ask what your parent loved doing before, and build from there.
- Mon Chair yoga
- Tue Library bus
- Wed Balance class
- Thu Market outing
- Fri Walking group
- Sat Family brunch
- Sun Faith service
Memory care
The Orchard: a smaller, calmer world for people living with dementia
Memory care is not assisted living with a locked door. It is a different place, built around how dementia changes the day.
- Two small households of 11, with the same care partners most days
- Keypad-secured doors and a walled garden with a looping path
- Dementia care training before the first shift, and every year after
- A life-story profile for every resident, read by every new staff member
Family stories
Families tell it better than we do
“We toured five places. This was the only one where staff talked to Mom, not just to me. Eight months later, the same two care partners still look after her most days.”
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01
A named care partner
Each resident has the same small group of care partners most days. You will know their names, and they will know your parent's story.
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02
A care plan you can read
Before move-in, our nurse writes a care plan with you. It is in plain words, you get a copy, and we review it together every three months.
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03
Updates without chasing
A short note from the care team every week, a call when anything changes, and a family care meeting each season.
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04
Prices in writing
Our monthly ranges are on this website. Your written quote lists every line, and we tell you how care costs can change before you sign.
- suites across four care levels
- 86
- memory care suites in The Orchard
- 22
- care partners awake and on site
- 24/7
- family-run, since 2009
- 17 yrs
We're here to help
Questions families ask first
What is the difference between assisted living and independent living?
Independent living is an apartment with meals, housekeeping and activities, for people who do not need daily care. Assisted living adds hands-on help with bathing, dressing, medications and getting around, guided by a written care plan.
How do I know if my parent needs memory care?
Memory care is usually right when memory loss affects safety, like wandering, getting lost, or not recognising danger. Our nurse offers a free care assessment, and we will tell you honestly what fits.
How much does assisted living cost at Hazelbrook?
Assisted living ranges from $5,200 to $7,400 a month, depending on the suite and the care plan. Memory care ranges from $7,600 to $9,800. Our pricing guide shows every range and every extra.
Will the price go up if care needs change?
It can. We show you the updated care plan and the new price in writing before anything changes. Most families see their first care review at 30 days.
How long does it take to move in?
Most moves take two to four weeks from the care assessment. If a parent is being discharged from hospital, call us. We can sometimes move faster, and we will say so honestly if we cannot.
When can family visit?
Any time. After 8 p.m., ring the front desk. Family are welcome to join meals for $14, and our private dining room can be booked for birthdays.
Plan a visit
Come for lunch. See it for yourself.
Tour in person and stay for lunch as our guest, or take a 30-minute video tour from wherever you are. No pressure, no sales pitch.
Hospital discharge or a fall this week? Call us. Claire will tell you honestly what we can do and how fast.
