Healthcare Development
Patient Experiences That Are Secure by Architecture.
We build HIPAA-compliant patient portals, telehealth platforms, and appointment systems with security baked into every layer — not bolted on as an afterthought.
- Compliant by default
- HIPAA Compliant by default
- Online booking adoption
- 68% Online booking adoption
- Reduction in no-shows
- 40% Reduction in no-shows
The challenge
Why healthcare web experiences fall short of patient expectations.
Patient portals that patients refuse to use
Most patient portals are clunky legacy systems with confusing navigation, slow load times, and authentication flows that require a phone call to reset. When the portal is harder to use than calling the front desk, patients abandon it entirely. Adoption rates below 20% mean your digital investment generates no ROI.
HIPAA compliance treated as a checkbox
Many healthcare sites handle PHI over unencrypted channels, store session data in browser localStorage, or use third-party analytics that exfiltrate patient data to non-BAA-covered processors. A single audit failure or breach notification costs six to seven figures. Compliance must be an architectural decision, not a policy document.
Appointment booking still requires phone calls
Practices lose patients to competitors who offer online self-scheduling. When your booking system requires calling during business hours, waiting on hold, and manually coordinating provider availability, you're creating friction that drives patients to the practice with a 'Book Now' button.
EHR data trapped behind vendor walls
Your EHR contains the data patients need — lab results, medication lists, visit summaries — but vendor portals are slow and disconnected from your brand. FHIR APIs now mandate interoperability, but most practices haven't built the web layer to surface that data in a usable, branded patient experience.
Our approach
Healthcare web development built on compliance-first architecture.
We build patient-facing web applications with HIPAA compliance embedded in the infrastructure — encrypted data flows, BAA-covered services, audit logging, and role-based access — wrapped in experiences patients actually want to use.
01
HIPAA-compliant patient portal
We build patient portals with end-to-end encryption, secure authentication (MFA, biometric), and role-based data access. PHI is rendered server-side and never stored in the browser. Audit logs track every data access event for compliance reporting.
02
Telehealth video integration
We integrate HIPAA-compliant video (Twilio, Daily, or Vonage) with your scheduling system — patients join from a branded waiting room, providers access visit notes in-session, and recordings are encrypted and stored in BAA-covered infrastructure with automatic retention policies.
03
Self-service appointment booking
We build real-time scheduling that surfaces provider availability, accepts insurance selection, and sends automated confirmations and reminders via SMS and email. The system syncs bidirectionally with your practice management software so front desk staff see the same calendar.
04
EHR integration via FHIR APIs
We connect your patient portal to Epic, Cerner, or athenahealth through FHIR R4 APIs — surfacing lab results, medication lists, and visit summaries in a fast, branded web experience. Data transformation middleware normalizes inconsistent EHR responses into a consistent UI format.
Results
Outcomes from healthcare platforms we've delivered.
- Patient portal adoption
- 68% Patient portal adoption
- Reduction in no-shows
- 40% Reduction in no-shows
- HIPAA audit pass rate
- 100% HIPAA audit pass rate
- Patient satisfaction score
- 4.8/5 Patient satisfaction score
Build a portal patients trust.
Get a free compliance and UX audit of your current patient-facing web experience — we'll identify gaps in both security and usability.
No commitment required. Free strategy session.
Web Development for Healthcare — common questions
Compliance is architectural, not cosmetic. We encrypt PHI at rest and in transit, render sensitive data server-side so it never touches browser storage, use only BAA-covered hosting and third-party services, implement role-based access control with audit logging, and enforce session timeouts. We provide compliance documentation and support your security team through audits.
Yes. We integrate with Epic, Cerner, athenahealth, and other EHR platforms through FHIR R4 APIs and HL7 interfaces. For systems without modern APIs, we build secure middleware that translates legacy data formats. Patient data flows bidirectionally so the portal always reflects the latest clinical information.
We embed HIPAA-compliant WebRTC video from providers like Twilio or Daily into your branded experience. Patients receive a unique session link, join from a custom waiting room, and providers access clinical context during the visit. Session recordings are encrypted and stored in BAA-covered storage with configurable retention policies.
The booking system connects to your practice management software via API — we support DrChrono, Nextech, ModMed, and custom systems. It reads real-time provider availability, respects scheduling rules like buffer times and appointment types, and sends automated confirmations and reminders through Twilio or SendGrid.
A core patient portal with authentication, appointment booking, messaging, and document access typically takes 12 to 16 weeks. Adding telehealth, EHR integration, or payment processing extends the timeline to 18 to 22 weeks. We deliver in phased releases so you can launch core features while advanced integrations continue in parallel.