Frequently asked questions

Contract cleaning is priced per square foot per month, based on facility type and how many nights a week we clean. Project work like floor care or post-construction is priced per square foot per job. The walkthrough turns the range into a firm monthly number.

Yes. Contract cleaning has a $350 monthly minimum, which mostly affects very small offices cleaned once a week. Floor jobs start at $450, post-construction at $650.

A 90-day trial, then month to month. Thirty days of written notice ends it, from either side, with no cancellation fee.

We review price once a year, in writing, with at least 60 days' notice. Many years it does not change. If your scope changes, you see the new math before anything moves.

Employees. Every cleaner is on our payroll, passed a background check and was trained before their first shift. We do not subcontract your building.

Yes. We carry general liability, workers' compensation and a janitorial bond that covers employee theft. We send a certificate of insurance within one business day and add additional insured when your lease requires it.

Keys are kept in a locked box with a sign-out log. Where your alarm system allows, each crew member gets their own code so every entry is traceable to a person.

The same crew lead runs your building every night. If they are out, a substitute who has been briefed from your site checklist covers, and the supervisor checks in.

Your choice. Supply them yourself, or we stock them and bill at our cost plus 10%, itemized monthly. Cleaning chemicals and equipment are always included.

For everyday cleaning we use products with a third-party label such as Green Seal or EPA Safer Choice, plus microfiber and HEPA vacuums. Disinfectants are EPA-registered and used where needed, not everywhere. We will match your building's green cleaning policy if you have one.

Yes. A safety data sheet binder stays on site, and we send copies on request before the first night.

An account manager walks your space with you for 30 to 45 minutes, measures or confirms square footage, counts restrooms, notes floor types and asks what bothers you about the current cleaning. You get a written proposal within two business days.

Usually within one to two weeks of a signed proposal. We need that time to hire or assign the crew lead, train them on your checklist and set up keys and codes.

We cover Louisville Metro, Shepherdsville and Southern Indiana, including Jeffersonville, Clarksville and New Albany. Further out, ask us; it depends on the size of the account.