What the people who hold the keys say

"We switched after two vendors in two years. The difference is the checklist and the morning email. I know what happened last night without walking the floor, and when something is off it is fixed the next night."

"They read our infection control plan before the walkthrough, which no other bidder did. The crew uses separate color-coded cloths for operatories and restrooms, and the log is always ready."

"One contract, three checklists, one invoice. Certificates of insurance show up the same day I ask, which matters when a new tenant's lease needs one by Friday."

"Good crew, follows our safety rules, and the break rooms finally hold up through second shift. The first month had a couple of missed locker rooms, but the supervisor caught it on inspection and it has been steady since."

"I asked a lot of questions about who would be in the building at night and what products they use around the kids. Every answer was straight and in writing. The summer floor work was done on the week they promised."

"Three-phase clean that actually lined up with our schedule. The touch-up the night before move-in caught all the dust from the punch list. The tenant walked in to a finished space."

"Members used to mention the locker rooms. Now they do not, which is the point. Floors are dry for the 6 a.m. class every time."

"Fair price and honest about what the budget covered. We started at twice a week and moved to three nights after the first quarter review, which they suggested rather than pushed."

"The lobby floors look better than they have in years. Quarterly scrub and recoat is billed monthly, so there are no surprise invoices for the owners."