FareHarbor vs Peek Pro: which booking platform fits a tour or activity business

A tour, rental, or activity business lives and dies by two things: taking a direct booking on its own website without losing the customer to a marketplace's cut, and not double-booking a boat, guide, or piece of equipment that only exists once at a given time. Waivers, capacity limits, and payment collection all sit on top of that core job.

FareHarbor and Peek Pro both handle the booking widget and inventory side. Where they differ sharply is who pays for the transaction, and how visible that cost is before you sign up. One publishes its fee philosophy in its own provider terms; the other keeps the number behind a quote request while publishing a specific commission rate for its own marketplace channel.

FareHarbor's Terms of Service for Providers (fareharbor.com/legal/tos-providers, accessed 2026-09-23) documents a default model where FareHarbor "may charge a fee to the booker/end user... for services related to payments and reservations made through the use of the FareHarbor Booking System," meaning the person booking the tour, not the operator, typically pays that fee.

As an alternative, the same terms describe a commission model an operator can request instead, where FareHarbor charges the provider directly: "a percentage (to be communicated separately by FareHarbor to Provider) on the total amount of the Activity Price paid by Bookers to Provider during the previous calendar month." That exact percentage is not published on the public terms page.

The terms document monthly invoicing to the provider within 15 calendar days after each month ends, and FareHarbor's payments page separately states it offers competitive card processing rates with next-day payouts. No one-time setup fee is documented, and the provider terms do not address data ownership or access to reservation history if a provider stops using the platform.

Peek Pro's own Terms of Service (peek.com/terms, accessed 2026-09-23) publish two specific commission rates. Through its consumer-facing channels, the terms state a merchant pays Peek "twenty percent (20%) of all Merchant Services ordered by Customers through the Peek Activity Marketplace, Peek Online Sites, Peek Pals, or Third Party Channels." Through a separate Reseller Hub connecting to other booking platforms, the rate is lower, published as 3 percent of Merchant Services ordered through any Peek Platform.

Beyond those two published rates, the terms state that "commissions, flat fees, and other amounts payable to Peek" are otherwise set out individually in a Service Order agreed with each merchant, and note that currency conversion fees may be passed through to customers while credit card processing fees are billed separately from Peek's own fees.

Peek Pro's public marketing pages do not publish a flat software subscription price; getting an actual quote requires requesting a demo. No fixed setup fee is documented on the pages reviewed.

FareHarbor's default fee, the one charged to the booker, is not published as a specific percentage or dollar amount anywhere in the public terms reviewed; you would need to see it applied at checkout or ask FareHarbor directly to know the exact number a customer pays. The alternative commission rate for operators is explicitly described as communicated separately, not published.

Peek Pro's 20 percent and 3 percent commission rates are clearly published, which is more transparent than FareHarbor's undisclosed booker fee, but Peek Pro's actual software cost, and any bookings made outside its own marketplace and Reseller Hub channels, are governed by an individually negotiated Service Order the public pages do not show.

Neither company's public terms, as reviewed, documents what happens to a provider's customer list and booking history if they leave the platform, which is worth asking directly before signing with either.

Choose FareHarbor when you want the option to keep your own displayed price lower by letting the booking fee fall on the customer by default, with the flexibility to switch to an operator-paid commission if that fits your business better.

Choose Peek Pro when you want a specific, published commission rate for marketplace-driven bookings, 20 percent through its consumer channels or 3 percent through its Reseller Hub, and you are comfortable requesting a custom quote for the rest of the platform's pricing.

Either way, ask directly for the exact fee or commission percentage that would apply to your business before comparing the two, since neither company's public pages publish every number needed to model your real cost per booking.