Contact
Talk to a real human
Phone answered Mon–Sat 7am–7pm. Most calls connected to a person within 90 seconds. Existing customer? Direct line to your project coordinator.
Reach us
Channels + hours
Estimates + new customers
1 (800) 555-ROOF or estimates@beaconroofingco.com · Mon–Sat 7am–7pm. Most estimates scheduled within 24 hours; many same-day.
Existing customers
Your project coordinator’s direct line + email provided at contract signing. Mon–Fri 8am–5pm. After-hours: emergency line activated for active jobs.
Storm + emergency
(800) 555-ROOF · 24/7 emergency line. We tarp damaged roofs within 24 hours, often same-day in storm zones.
Insurance claims
claims@beaconroofingco.com · For ongoing insurance claims. Direct line to specialist team. Mon–Fri 8am–6pm.
Warranty claims
warranty@beaconroofingco.com · Lifetime workmanship warranty support. Inspector dispatched within 5 business days.
Press + media
marketing@beaconroofingco.com · Inquiries answered within 24 business hours.
Office locations
8 service hubs across NC, SC, GA, TN
Charlotte, NC — HQ
8400 Statesville Rd, Charlotte, NC 28269 · (704) 555-0185 · Hours: Mon–Fri 7am–7pm, Sat 8am–4pm
Raleigh-Durham, NC
2200 Capital Blvd, Raleigh, NC 27604 · (919) 555-0186 · Hours: Mon–Fri 7am–7pm, Sat 8am–4pm
Asheville, NC
1800 Hendersonville Rd, Asheville, NC 28803 · (828) 555-0187 · Hours: Mon–Fri 7am–6pm, Sat 8am–2pm
Greenville, SC
1200 Pelham Rd, Greenville, SC 29615 · (864) 555-0188 · Hours: Mon–Fri 7am–7pm, Sat 8am–4pm
Columbia, SC
8400 Two Notch Rd, Columbia, SC 29223 · (803) 555-0189 · Hours: Mon–Fri 7am–7pm, Sat 8am–4pm
Atlanta, GA
3200 Cumberland Pkwy, Atlanta, GA 30339 · (770) 555-0190 · Hours: Mon–Fri 7am–7pm, Sat 8am–4pm
Knoxville, TN
2400 Kingston Pike, Knoxville, TN 37919 · (865) 555-0191 · Hours: Mon–Fri 7am–6pm, Sat 8am–2pm
Nashville, TN
5600 Nolensville Pike, Nashville, TN 37211 · (615) 555-0192 · Hours: Mon–Fri 7am–7pm, Sat 8am–4pm
Or send a message
We respond within 1 business hour
Project inquiries — use the free estimate page for fastest routing. Other questions — this form goes to the right team based on subject.
Compliance + license
The required information
- NC License #74214. SC License #PHC.4628. GA License #CCC1330452. TN License #00112847. License + insurance certificates available on request from any of our service hubs.