Careers

Work somewhere that answers to members

No sales quotas on tellers, no commission on rates. When the institution's owners are the people in the lobby, "hit your numbers" means "answer the phone by the second ring." Pay ranges are on every posting because asking you to guess is a game, and we don't do games.

Member Experience Specialist

Quincy branch Full-time · on-site $24–$28/hr

The face of the credit union: open accounts, untangle problems, teach the app at the counter. You'll know regulars by name within a month.

What we're looking for

2+ years in retail, hospitality, or banking service
Patience that survives a Monday morning line
Spanish, Haitian Creole, Vietnamese, or Cantonese a big plus

Apply via the contact form

Consumer Lending Officer

Roslindale main office Full-time · hybrid (3 days on-site) $68k–$84k + incentive

Walk members from “can I afford this?” to a signed auto, personal, or home-equity loan — and be the person who says how it actually works.

What we're looking for

3+ years consumer lending or underwriting
Comfort explaining APR to a first-time borrower without jargon
NMLS registration (or ready to obtain)

Apply via the contact form

Digital Banking Product Manager

Roslindale main office · hybrid Full-time · hybrid (2 days on-site) $105k–$125k

Own the mobile app roadmap for 38,000 members — from card controls to the savings-goals feature members keep asking for.

What we're looking for

4+ years product management, fintech or banking preferred
Evidence you've shipped things real people use daily
You read app-store reviews for fun (ours included)

Apply via the contact form

The package (every role, no tiers)

11% 401(k) employer contribution (yes, eleven)
Full medical, dental, vision from day one
24 paid days off + 11 holidays + your birthday
16 hours/year paid volunteer time
Staff rate discounts on loans (0.50% off)
Tuition reimbursement up to $4,000/year

Don't see your role? We keep a friendly file. Write to hello@greatertrustcu.example (fictional address — sample site) and tell us what you'd fix first.