Contact
Greater Trust.
Member services · new member · loans · business · lost card 24/7 · compliance. Six channels. Mon — Fri 8am — 6pm + Sat 9am — 1pm. 24/7 card-fraud line + mobile app card controls.
- CH-01
Member services · existing accounts
members@greatertrust.coop · 1 (800) 555-0188 · Mon — Fri 8am — 6pm · Sat 9am — 1pm. After-hours card-fraud line 24/7.
- CH-02
New member · become a member
join@greatertrustcu.org · 555-7000 ext 2. 5-minute online application or visit any branch. $5 share account opens membership.
- CH-03
Loans · auto + personal + mortgage
loans@greatertrustcu.org · 555-7000 ext 3. Soft-pull pre-qualification available 24/7 in member portal.
- CH-04
Business banking
business@greatertrustcu.org · 555-7000 ext 4. SBA-preferred lender · local underwriting · same-day decisioning on most apps.
- CH-05
Lost / stolen card · 24/7
Card-control in mobile app pauses card immediately. Or call 1 (800) 555-0144 · 24/7 fraud line · zero-liability policy on all cards.
- CH-06
Compliance + complaints
compliance@greatertrustcu.org · or NCUA at ncua.gov/complaint · or the state regulator. Every complaint reviewed within 5 business days.
