Jane App vs Mindbody for clinics: which booking system fits your practice

A clinic, whether physiotherapy, chiropractic, massage, or mental health, needs three things from its scheduling software: a way for a patient to book online without calling, intake paperwork collected before the visit instead of in the waiting room, and reminders that cut down the no-shows that waste an appointment slot nobody else could fill.

Where the two products genuinely diverge is whether that booking system also tries to bring you new patients through its own consumer-facing app, or whether it stays purely a tool that sits on the clinic's own website. That single difference changes both the pricing model and what you are actually paying for.

Jane App's pricing page (jane.app/pricing, accessed 2026-09-23) publishes three tiers in Canadian dollars: Balance at CAD $54 a month for a single practitioner profile capped at 20 appointments a month, Practice at CAD $79 a month for one full-time practitioner with unlimited appointments and staff profiles, and Thrive at CAD $99 a month, which adds advanced scheduling for rooms and equipment, patient self check-in, return-visit reminders, package tools, and ratings and reviews features.

Every tier includes a custom branded booking site tied to the clinic's own web presence, digital intake forms, unlimited SMS and email reminders (SMS availability varies by region), integrated payment processing with invoicing, and reporting across clients, appointments, and billing. Named integrations include clinical tools, Google Analytics, and direct insurance billing options.

Additional practitioners beyond the first are billed on a tiered part-time or full-time rate the page does not spell out in a single flat number. Named add-ons carry their own published prices: AI Scribe and Group Telehealth at $15 a month per practitioner, insurance billing starting at $20 a month, Jane Payroll at $40 a month plus $6 per staff member, and a full website build, Jane Websites, at $59 a month per clinic.

Mindbody's pricing page (mindbodyonline.com/business/pricing, accessed 2026-09-23) publishes Starter from $79 USD a month per location, which includes business management tools, integrated payments, branded website booking widgets, a customized website, a listing inside the Mindbody consumer app (published as reaching over 3 million users), and basic reporting.

Accelerate is named as the next tier up, adding advanced analytics and reporting, room and resource management, a Pick-a-Spot booking feature, promo codes, and access to premium add-ons, but the page does not publish a dollar price for it. Ultimate, marketed as best value, adds automated email and SMS marketing campaigns, list-building tools, a 24/7 AI front desk feature described as turning missed calls into bookings, and sales pipeline and lead management, again without a published price.

The page states a commission applies to bookings the Mindbody marketplace app brings from new clients: 20 percent, capped at $30, and only on new-client bookings, not on returning clients or bookings made through the clinic's own site. Over 100 third-party integrations are named, and a custom-priced Enterprise tier exists for multi-location businesses.

Jane App's pricing is fully published for its three main tiers, but the exact cost of adding a second or third practitioner is described only as tiered part-time or full-time pricing, not a flat number, so a growing multi-practitioner clinic should confirm the actual per-practitioner add-on cost before comparing totals.

Mindbody's Starter tier is published, but Accelerate and Ultimate, the tiers that add marketing automation and the AI front desk feature, are not. That makes a true side-by-side total cost impossible without contacting Mindbody directly once you need anything past Starter's basic feature set.

The marketplace commission is the other piece worth budgeting separately: it only applies when Mindbody's own app brings a new client, so a clinic that relies mainly on its own website and referrals will see far less of that fee than one that leans on the marketplace for growth.

Choose Jane App when you want fully published, flat pricing with no commission on the patients you bring in yourself, and your growth comes from your own website, referrals, and reputation rather than a built-in marketplace. Its insurance billing and clinical integrations also make it a natural fit for allied health practices.

Choose Mindbody when the marketplace itself, a listing inside an app with millions of existing users, is worth a per-new-client commission to you, and you are comfortable requesting a quote once your needs go past Starter's feature set into marketing automation or an AI front desk.

Either way, confirm today's published numbers directly with each vendor, especially any tier or add-on where the page states a price is available only on request.